Legal
Privacy Policy
How we collect, use, and protect the information you share with us.
Last updated: [DATE]
GroundWire Web Solutions [LLC] ("GroundWire," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, who we share it with, and the choices you have. By using our website or services, you agree to this policy.
1. Information We Collect
We collect information you give us directly and a limited amount automatically:
- •Information you provide: when you fill out a quote, contact, or intake form, we collect details such as your name, email address, business name, industry, and any project details you share.
- •Payment information: if you become a client, payments are handled by our payment processor (Stripe). We do not collect or store your full card number on our servers.
- •Automatically collected data: basic technical data such as IP address, browser type, and pages visited, which may be gathered by our hosting provider or analytics tools to keep the site secure and improve it.
2. How We Use Your Information
We use the information we collect to:
- •Respond to your inquiries and provide quotes;
- •Deliver, maintain, and support the services you request;
- •Process payments and manage subscriptions;
- •Communicate with you about your project or account;
- •Operate, secure, and improve our website.
We do not sell your personal information.
3. Third-Party Services We Use
We rely on trusted third-party services to operate. When you interact with us, relevant information may be processed by these providers, each under their own privacy policy:
- •Google (Workspace / Apps Script / Sheets): form submissions are delivered to our email and stored in a private spreadsheet so we can follow up.
- •Stripe: securely processes payments and subscriptions.
- •Cloudflare: hosts and helps secure and deliver our website.
- •Google Fonts: serves the fonts used on our site, which may involve your browser requesting files from Google.
We share information with these providers only as needed to deliver our services, and not for their independent marketing.
4. Cookies & Tracking
Our website uses minimal cookies or local storage needed for basic functionality (for example, remembering that you've already seen our intro animation). If we add analytics in the future, we will update this policy. You can control cookies through your browser settings.
5. How We Protect Your Information
We use reasonable administrative and technical safeguards to protect your information, including HTTPS encryption on our website and reputable third-party providers. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
6. Data Retention
We keep personal information only as long as needed for the purposes described here — for example, to respond to your inquiry, fulfill a project, or meet legal and accounting requirements — after which we delete or anonymize it.
7. Your Rights & Choices
You may request access to, correction of, or deletion of the personal information we hold about you by emailing us. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA. We will respond to legitimate requests within a reasonable timeframe.
8. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always posted on this page with its "Last updated" date.
10. Contact Us
Questions about your privacy or this policy? Email us at [email protected].